The Miami Valley’s Go-To Crew for When Things Take a Turn
A backed up drain when company’s over, a burst pipe at 2 a.m. in the dead of January; plumbing emergencies always happen when it’s least convenient. When water’s going where it shouldn’t, you need a crew you can count on fast. You also need someone who won’t leave a soaked mess behind. That’s us. We stop the plumbing emergency and clean up the water in the same visit. Plus, if you need further assistance, we’ll hand off the project to Complete Complete Detail Cleaning & Restoration to finish the job.
When to Call an Emergency Plumber in Troy
Some plumbing problems can wait for the next scheduled appointment
- A burst or frozen pipe spraying or leaking water
- A water heater that’s leaking or has failed
- A sewer line backup coming up through drains or toilets
- A sump pump that stopped with water rising in the basement
- A washing machine or dishwasher leak flooding a room
- Any leak you can’t stop or find the shutoff for
What Happens When You Call?
So, what happens when you’ve got a water emergency and you need a crew to count on? Here’s what you get when you pick up that phone and dial.
- We respond fast. Timing is everything with water damage. The faster we can get to it and address it, the better off your home will be.
- We stop it at the source. We’ll track down whatever the plumbing problem is and fix it. We can’t move onto the drying/restoration until we get this part out of the way.
- We clean up the water. Any standing water comes out first. Then the drying starts right away. It’s so it doesn’t get any chances to sink further into your floors, walls, or drywall.
- We get you back to normal. We handle the emergency side of things from the jump. When we’re done and your home needs more care, like if the damage is much more than a drying out, we’ll hand it off to Complete Detail Cleaning & Restoration to complete the job.
What Makes Emergency Plumbing & Water Cleanup of Troy Different?
A lot of emergency plumbers will fix a pipe and leave. That pipe is now your problem to deal with. Then you’re calling around, scrambling for a cleanup crew, all while the water’s seeping into your floors and walls.
We don’t work that way at all. We stop the plumbing failure right at the source, and start the water cleanup right then and there. That means you only need to work with one crew from start to finish; that’s the whole reason we exist!
Serving Troy and the Miami Valley
Troy’s our home base, we’re right in the heart of the city near East Main and North Market Streets. We’ve got a great central location, and we can get around to other surrounding areas in no time at all; just being so close to 75 means driving in either direction puts us not too far from anyone. That matters. During a plumbing emergency, you can’t wait longer than you need to.
Frequently Asked Questions
What counts as a plumbing emergency?
A plumbing emergency is really anything where there’s any leaking, flooding, backing up, and if there’s any immediate danger to your home or family. Burst pipes, water heater failures, sewer backups, overflowing fixtures; they all count. If the water’s spreading and you can’t stop it, call us.
What should I do while I wait for you?
If you’re able to get to your main shutoff valve, turn it off to stop the flow of water and stop more from coming in. Remember, keep away from any standing water, especially if it’s near any outlets or sources of electricity.
Do you clean up the water too, or just fix the plumbing?
Both, and that’s what really sets us apart from our competitors here in the Miami Valley. We’ll help you stop the plumbing problem first, and then handle the water cleanup. All in the same visit. That means you’re not coordinating multiple companies and putting off the water damage restoration work any longer than you need to.