The Miami Valley’s Trusted Plumbing Experts
A burst pipe is one of the worst plumbing emergencies there is, and when it happens, every second counts. Water pours out fast and can flood any room before you can even get your bearings (and before you can even find the shutoff). We handle the whole thing, though: we stop the water, do the repair, and clean everything up afterwards. That means you won’t have to call a plumber, then call a crew to do water extraction, then another team to do cleanup, all while you have rooms sitting underwater.
Why Do Pipes Burst Freeze and Burst?
Ohioans know what winters can do to our plumbing. When temps drop, water inside your pipes can easily freeze and expand, and that pressure has to go somewhere. Eventually, the pipe will split. The scary part is that a frozen pipe doesn’t often leak until it thaws out, so the flood hits when the ice finally melts, sometimes when you’re not home to notice.
But pipes are most at risk when they’re running through any unheated areas, like:
- Basements and crawl spaces
- Garages and attics
- Exterior walls
- Under sinks on outside walls
What to Do if a Pipe Bursts
If your pipe lets go, acting fast is a make or break situation. Here’s what to do.
- Shut off your water at the main shutoff
- Stay clear of any standing water, and don’t wade through any water near outlets or electricity
- Call us; the sooner we’re there, the better shape you’ll be in
If you think you have a frozen pipe on your hands but it hasn’t burst yet, call before it thaws. Catching it early may help you avoid the flood altogether.
How We Handle Frozen and Burst Pipes
Here’s how the Emergency Plumbing & Water Cleanup of Troy team handles frozen and burst pipes in Troy and beyond.
- We stop the water: First thing, we shut off the water at the source so there’s no more water getting in.
- We repair the pipe: We fix the frozen/burst pipe properly, so it holds.
- We clean up the flood: We’ll extract the standing water and start drying everything out.
- We finish the job: If the flooding ends up doing more damage than cleanup and drying will address, we’ll hand off the restoration work to our trusted partner, Complete Detail Cleaning & Restoration, to make it right.
Serving Troy and the Miami Valley
Troy’s our HQ, but we’re always out and about in the Miami Valley, like Huber Heights and Sidney, to help our neighbors with burst pipes or any plumbing emergencies, really. Cold snaps don’t limit themselves to just our backyard, so we’re always on call and ready to make the drive out to you when you need us most. Being local’s what makes the fast response a reality.
Dealing with a burst pipe? Don’t wait another minute. Every second counts. Get in touch with the Emergency Plumbing & Water Cleanup of Troy team and we’ll come out ASAP and help you out.
Frequently Asked Questions
My pipe is frozen but hasn't burst. Should I still call?
Yes, absolutely. Get in touch with us right away. Call before it gets a chance to thaw out. A frozen pipe can burst when the ice melts, so when you catch it early on, it can save you a flood. Don’t try to thaw it out yourself, especially with an open flame.
How fast can you get to me?
It depends on where you are. For those in Troy, we’re right in the heart of the city, so we can get to you in a flash. It’ll take more time to reach other areas in the Miami Valley, but we’re still close by. We’re not far from I-75, so we can get on the road to you quickly.
Do you clean up the water too, or just fix the pipe?
Both! We repair your pipe after it’s burst and handle the whole water cleanup and drying processes. All in the same visit, so you’re not complicating the whole thing by having to call multiple companies for each step.